1. General Information:

• We strive to ensure that your orders are processed and shipped quickly and efficiently. Our shipping partners help us deliver products across Kanyakumari District, ensuring a seamless experience for you.
• All orders are subject to product availability. In the rare event that an item is out of stock, you will be notified immediately, and you may choose to wait for restocking, select an alternative product.

2. Shipping Costs:

• Shipping charges for your order will be calculated and displayed at checkout.
• Any additional charges, such as COD fees or express shipping, will be mentioned at checkout.

3. Delivery Timeframes:

• Orders with "Physical Products" are typically processed within 1 business day.
• Orders with "Digital Products" are typically processed within 3-4 business days.
• Please note that delivery times are estimated and may vary due to factors beyond our control, such as courier service delays, holidays, or unforeseen circumstances.

4. Order Tracking:

• Once your order is shipped, you will receive an email with tracking information, allowing you to monitor the delivery status.
• You can also track your order status directly on our website using the tracking ID provided.

5. Delivery Issues:

• If your package is delayed, lost, or arrives damaged, please contact our customer support team at support@a2zshoppy.com / 917 600 60 60. We will work with our shipping partners to resolve the issue as quickly as possible.
• Please inspect your order upon receipt and contact us immediately if any items are missing or damaged.

6. International Shipping:

• Currently, we only ship within Kanyakumari District. International shipping is not available.

7. Address and Pincode:

• Please ensure that your address line, city, area and pincode are accurate to avoid delays. Please provide the correct mobileno so that the delivery boy/girl will call you if he/she not able to find your place. We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Cash on Delivery (COD):

• COD is available for all locations.

9. Changes to Shipping Policy:

• We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page, and you should visit it regularly for updates.

10. Contact Us:

• For any questions or concerns regarding shipping charges, please reach out to us at support@a2zshoppy.com / 917 600 60 60